Sudarshan AI Solutions ships production voice agents for team training, customer support, and remote workforce communication — built for real-world latency, languages, and edge cases.
Same low-latency runtime, telephony, and observability — different jobs to be done.
A voice-first coach that runs realistic role-plays with your team — from sales objection handling to compliance scripts — and scores every interaction.
24/7 voice agents that handle inbound queries and outbound campaigns — natural turn-taking, tool calling, CRM updates, and warm handoff to humans.
Reach distributed teams over voice — shift reminders, surveys, attendance, knowledge lookups — across phone, WhatsApp, and in-app calls.
A focused engagement model designed for ops leaders who need outcomes, not slideware.
We map the conversation flows, edge cases, and integrations with your team in a 2-day workshop.
Voice persona, prompts, tools, and telephony are wired up on our runtime — typically 1–2 weeks.
Live traffic on a slice of your volume. Daily transcripts review, rubric scoring, fast iteration.
Ramp to full volume with dashboards for latency, CSAT, escalation rate, and call-level QA.
Wherever a phone call still matters — and a 60-second IVR doesn't cut it.
Replace repetitive tier-1 calls and let humans focus on edge cases.
Collections nudges, KYC follow-ups, branch lead qualification — multilingual.
Appointment reminders, post-visit follow-ups, prescription refill flows.
Order status, returns, abandoned-cart recovery over voice + WhatsApp.
Driver check-ins, ETA confirmations, exception handling at scale.
Voice role-plays for sales teams, viva practice, language coaches.
Most production pilots launch in 2–4 weeks. Simpler training agents can go live in under a week. Complex telephony + CRM rollouts take longer.
English, Hindi, and major Indian regional languages (Tamil, Telugu, Kannada, Marathi, Bengali, Gujarati, Punjabi) plus the usual European set. Mixed-language conversations are handled natively.
By default in your region of choice (India, EU, US). We offer on-prem and VPC deployments for regulated workloads — BFSI, healthcare, government.
Per-minute pricing for live calls with volume discounts. Training agents are licensed per seat. Pilots are time-boxed and fixed-fee. Talk to us for a quote tailored to your workload.
Yes — CRMs (Salesforce, HubSpot, LeadSquared, Zoho), ticketing (Zendesk, Freshdesk), telephony (Twilio, Plivo, Exotel, Knowlarity), and bespoke REST/GraphQL APIs.
Always. We support warm transfers with full context (transcript + summary + caller intent) to a human agent or callback queue.
Pick a use case, jump on a 20-minute call, and we'll demo a live agent tuned to your script.
